![]() ![]() Navigate to the folder manually, or press Ctrl + R and type in “Appdata.” Then, navigate to Spotify > PersistentCache > Storage (Mac) or Spotify > Storage (Windows).Scroll down to Offline storage location and make a note of where your cache storage is.Then, in the top right corner, click your profile icon, and then Settings. Navigate to the homepage of the Spotify desktop app.To clear the Spotify cache, follow the steps below: On Windows/Mac: Clearing the cache may improve the performance of the Spotify app on your device. This means that your Spotify app data remains on your phone or computer even after you uninstall the app. App cache enables apps to store data on your device locally. If an app isn’t loading properly, it’s always a good idea to clear the cache. Sign in again with your credentials to see if the issue has been fixed. Scroll down, click Log out, and then agree when prompted.Open the Spotify app and select the Settings gear icon in the top right corner of the homepage.You will now be prompted to log in again, fill out the form, and log in again to see if the problem has been resolved. ![]() Then, in the top right corner, click your name avatar. Navigate to the Spotify app’s homepage.To log out and back into Spotify, follow the steps below: On Desktop: If your app still runs slowly after logging out, restarting your phone may help fix the problem. If you notice your Spotify app is running slowly, log out. Logging out may help prevent crashes by restoring your app to default settings. Logging in informs the system of your identity and what you are authorized to do. If your Spotify keeps crashing, you can try logging out to see if the problem is with your account. You can follow their Twitter account ( check Spotify ongoing issues board, or Spotify Web API Status to get updates on Spotify’s current status and see if others are reporting the same problem. Spotify monitors any ongoing issues that many users are experiencing at the same time, as well as any server issues or maintenance checks. Sometimes the issue may not be with the settings of your device or app but rather on the server or developer side. Swipe up on the app’s preview to close the Spotify app.Īlso Read: 10 Ways to Fix YouTube App Crashing on Your Android and iPhone Check Spotify Status to See if It is Down.Slide up from the bottom of the Home Screen, stop in the middle, and then swipe right or left to select Spotify.Select Spotify from the Force Quit Applications window, then click Force Quit.Press Option + Command + Esc together, or select Force Quit from the Apple menu in the upper left corner of your screen.Scroll down to Spotify, then right-click and select End Task.In the Task Manager window, select the Processes tab. ![]()
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